Ford Privilege Scheme Voucher Deals

01473 200444
Mon-Fri: 8:30am-9pm;
Sat: 9am-5pm; Sun: 10am-4pm

The information contained in this web site is for general information purposes only.  Whilst every effort is made to produce up to date information, pricing and specifications, this site should not be regarded as an infallible guide to our products and services, nor does it constitute an offer for the sale of any particular product or service.

We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the web site or the information, products, services, or related graphics contained on the web site for any purpose.  Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with the use of this web site.

Through this web site you are able to link to other web sites which are not under our control and, therefore, we have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Please be aware that telephone calls may be recorded for training and quality purposes.

Cookie Policy

This site uses cookies to store information on your computer.

Some of these cookies are essential to make our site work and others help us to improve by giving us some insight into how the site is being used.

These cookies are set when you submit a form, login or interact with the site.

We also use some non-essential cookies to anonymously track visitors or enhance your experience of this site.

You should configure your browser to only accept the cookies you wish to approve, or leave this website.

By using our site you accept the terms of our Privacy Policy.

Privacy Policy

John Grose is committed to protecting your privacy, and at the same time we endeavour to use any data we collect from you to provide the best possible service.  This privacy policy describes how we collect and use your personal data.

This John Grose site is a UK based website and takes reasonable care to comply with requirements of the UK Data Protection Act 1998 with regard to the personal information you supply on this site.  The John Grose site uses a security system that protects your information from unauthorised use. However, as no data transmissions over the Internet can be guaranteed to be 100% secure we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

We may occasionally modify this Privacy Statement, such variations becoming effective immediately upon posting to the website and by continuing to use the website, you will be deemed to accept any such variations.

Please note that we do provide links to other sites, which may not be governed by this Privacy Policy and you should view the particular privacy policies of those sites for further information.

Data collection via web forms & email:

This site collects personal data from you via web forms, and also via email addresses we provide so that you contact us with enquiries and send us your details.

You submit information using these methods voluntarily, and agree to the use of the personal data you provide as described in this policy.

If you give us personal information about somebody else, such as a colleague, we will assume you have their permission to do so, and their data will also be subject to this policy.

Data Usage

John Grose will use the data you supply to answer an enquiry or to administer an ongoing commercial relationship:

We will also use your data to tell you about changes to the site, new information, or products and services offered by John Grose that we think you will find valuable.  You can choose not to receive this information by sending a blank email to John Grose Email Address with the subject 'No John Grose information'.

We do not share, sell, trade or rent your personal data outside of the John Grose Group, other than with our chosen motor manufacturers and our chosen finance partners. We may choose to do so in future with selected third parties whose products and services we think you will find interesting. You can choose not to receive this information by sending a blank email to ford@johngrose.co.uk with the subject 'No 3rd Party Information'.

Financial Disclosure

John Grose Group Ltd. Registered Office: Whapload Road, Lowestoft, Suffolk NR32 1NN Registered number 01491537. Authorised and registered by the Financial Conduct Authority, reference number 311058. You can check this on the FCA’s website www.FCA.org.uk/register or by contacting the FCA on 0300 5008082. John Grose Group Ltd is a credit broker but not a lender.

Complaints

In the event a financial services complaint cannot be settled between us, you may refer to the Financial Ombudsman. This service is free to use. Their contact details are Financial Ombudsman Service, Exchange Tower, London E14 9SR; telephone 0800 0234567 or 0300 1239123; email complaint.info@financial-ombudsman.org.uk; and their website is www.financial-ombudsman.org.uk. In the event a non-financial services complaint cannot be settled between us, we recommend the National Conciliation Service as an organisation competent to deal with unresolved complaints. Their contact details are National Conciliation Service, 2 Allerton Road, Central Park, Rugby, CV23 0PA; telephone 01788 538317; email contact@nationalconciliationservice.co.uk

 

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